cerislot Casino & Sportsbook Data Care

This page describes what we collect when you use cerislot and how we keep that data protected. When you register an account, fund your balance via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers (mobile banking, local payment, online payment, e-wallet), and place bets on Liga 1, Piala Indonesia, live blackjack tables, slots, or esports markets, we record transactional and personal information. Our privacy commitments outline how we handle, store, and share that data.

We recognize that privacy is foundational to trust. Players across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta entrust cerislot with their identity documents, banking details, and gaming history. This policy sets out our practices in clear terms: what information we collect, who has access to it, how long we retain it, and what rights you hold over your own data.

Data We Collect and How We Use It

We collect personal information in several categories. During account registration, we collect your email address, full name, date of birth, phone number, and residential address. For identity verification—a regulatory requirement before deposits or withdrawals—we collect scanned or photographed copies of your government-issued ID (KTP, passport, or driver's license) and proof of address (utility bill, rental agreement, or bank statement). These documents are processed by our compliance team and stored securely on encrypted servers.

When you fund your account, we collect payment method information. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we do not store your e-wallet credentials; instead, you authenticate directly with the e-wallet provider, and we receive only confirmation of the successful transaction. If you use bank transfers (mobile banking, local payment, online payment, e-wallet), we receive your bank account details transmitted through our payment processor, but we do not retain your full account number after the transaction completes—only a masked reference for reconciliation purposes.

We use this information for several legitimate purposes. Identity and payment data enable account verification and compliance with anti-money-laundering and know-your-customer regulations required by Indonesian law. Gaming data—your bets, outcomes, and balance—is necessary to operate the cerislot platform and settle your accounts accurately. Device data helps us detect unauthorized access, prevent fraud, and maintain platform security. We do not sell your personal data to third parties. We do not use your data for marketing purposes beyond service notifications (e.g., deposit confirmations, withdrawal status updates).

Third-Party Data Processing on cerislot

Our platform relies on third-party processors to deliver services. Payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank-transfer routing) receive transaction details necessary to execute your deposits and withdrawals. These processors operate under data-processing agreements requiring them to protect your information with the same rigor we do. Your payment data is never shared with game studios, sports data providers, or other service partners—only transaction metadata (amount, timestamp, status) flows to our internal accounting systems.

Our identity-verification provider processes your government ID and address documents using automated scanning and manual review. This provider is contractually bound to delete your documents after verification completes (typically within 48 hours) and to encrypt all data in transit and at rest. We retain only a verification confirmation flag in our system, not the original documents themselves.

Data Controller

We, cerislot, are the controller—we decide why and how your data is processed. You can contact us to exercise your rights.

Data Processor

Payment providers, ID-verification vendors, and hosting services process data on our instruction. They do not use your data for their own purposes.

Data Retention

We retain identity documents for 90 days post-verification, then delete them. Transaction records are retained for 5 years per law. Game history is retained while your account is active.

Encryption

All personal data is encrypted at rest (stored securely) and in transit (sent over HTTPS). Passwords are hashed and salted, never stored in plain text.

Your Rights and Data Access

We recognize your rights under applicable privacy law. You have the right to access your personal data—you can request a copy of all information we hold about you, and we will provide it in a structured, portable format within 14 days. You have the right to correct inaccurate data; if your address or phone number changes, you can update it directly in your cerislot account settings, or contact our support team. You have the right to request deletion of your data, subject to legal and business-necessity exceptions (for example, we must retain transaction records for tax and regulatory purposes).

You also have the right to object to certain processing. If we contact you with service updates and you prefer not to receive them, you can opt out through your account preferences. If you believe we are processing your data unlawfully or in violation of this policy, you have the right to lodge a complaint with your local data-protection authority.

1. Submit a Data Access Request

   Email our privacy team with your account email; we will provide a data export within 14 business days.

2. Update or Correct Your Information

   Log into your cerislot account and edit your profile details directly, or request changes via support.

3. Request Account Deletion

   Submit a deletion request; we will close your account and purge personal data, except where law requires retention.

4. File a Privacy Complaint

   If you believe we have violated your privacy rights, contact your jurisdiction's data-protection authority.